Lesson Category: Reservations

Lesson 6: Cancellations

Description: In this lesson, you will you will learn how to use ameliaRES to cancel segments and PNRs. Objectives: By the end of this lesson, you should be able to: Cancel a segment associated with a PNR Cancel an entire PNR Duration: 20 mins (approx.)

Lesson 5: Voluntary and Involuntary Edits

Description: In this lesson, you will learn how to use ameliaRES to modify a reservation to make voluntary and involuntary edits. Objectives: By the end of this lesson, you should be able to: Perform a voluntary edit on a reservation Perform an involuntary edit on a reservation Duration: 25 mins (approx.)

Lesson 4: Seat Selection

LESSON 4: Description: In this lesson, you will learn about assigning seats to passengers with existing reservations in ameliaRES. Objectives: By the end of this lesson, you should be able to use existing PNRs to show the various ways to assign seats to passengers. Duration: 20 mins (approx.)

Lesson 3: Payments

Description: In this lesson, you will learn how to make payments for reservations you have already made using different methods of payment in ameliaRES. Objectives: By the end of this lesson, you should be able to: Pay for reservations using various methods of payments Make a single payment on a reservation with multiple passengers Use …

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Lesson 2: Basic Reservations

Description: In this lesson, you will learn how to use ameliaRES to easily make one-way and return reservations for passengers. Objectives: By the end of this lesson, you should be able to: Create reservations for one-way bookings Create reservations for return bookings Duration: 30 mins (approx.)

Lesson 1: ameliaRES Sign On

Description: In this lesson, you will learn about ameliaRES, our airline reservation system. You will get an introduction to all of its great features and learn how you can get started by logging in to the ameliaRES platform. Objectives: By the end of this lesson, you should be able to sign in to both the …

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